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Supplier assurance

Security posture

The controls in place today, where your data is processed, who we are, and where our assurance programme stands. Written for the person who has to check.

Controls in place

Tenant isolation
Row-level security on every tenant table, with an adversarial test suite that seeds two organisations and attempts cross-organisation reads, updates and inserts on each one.
Enforced in: DATABASE
Append-only audit trail
A database trigger blocks update and delete on the audit table — for your administrators and for us.
Enforced in: DATABASE
Full drafting log
Every drafting call is recorded in full — instruction, model, response, timing — and can be reproduced later.
Enforced in: LOG
Multi-factor authentication
Available to every user, and enforced at sign-in once a user has enrolled.
Password policy
A 12-character minimum, with complexity rules and a check against known breached passwords.
GDPR export and erasure
Self-serve: an administrator can export everything the organisation holds, or erase the account with a typed confirmation that cascades through the database and file storage.
Uploaded source files
Pre-construction packs and other uploaded PDFs are purged automatically after 30 days.
Your documents
Remain yours. Export any document, or everything your organisation holds, whenever you choose.

Data and processing

Where your data is processed

Stated accurately: the database is in the EU, not the UK.

Database
Hosted in the EU.
Website
Hosted on Vercel.
Drafting
Google's Gemini, called through its API.
Sub-processors
The full list is in the privacy policy.

Full sub-processor list: privacy policy, sub-processors.

Company

Who you are contracting with

Entity
PROTECH OS LTD
Company number
17110868
Registered office
3 Hury Way, Darlington, DL2 2XF

Assurance programme

Certification

Cyber Essentials Plus and ISO 27001 are on our assurance programme; current status is available on request.

Procurement

Supplier information on request

Working through a supplier questionnaire? Email us with it and we will answer against it.

Request supplier information